Privacy Policy
Last updated: February 2, 2026
1. Introduction
APEX Protocol™ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our automated trading software.
2. Information We Collect
Personal Information
When you purchase APEX Protocol™ or contact us, we may collect:
- Full name
- Email address
- Phone number (optional)
- Payment information (processed securely by third-party payment processors)
- IP address
- Device and browser information
Usage Information
We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.
3. How We Use Your Information
We use the information we collect to:
- Process your purchase and deliver the APEX Protocol™ software
- Send you license keys, download links, and setup instructions
- Provide customer support
- Send important updates about the software (security patches, algorithm updates)
- Improve our website and services
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Payment Processors: To process your payment securely (e.g., Stripe, PayPal, crypto payment processors)
- Email Services: To send transactional emails and support communications
- Legal Requirements: If required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for all data transmission and secure storage practices.
6. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. These help us understand how you use our site and remember your preferences. You can control cookies through your browser settings.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent where applicable
To exercise these rights, please contact us at support@apexprotocolsystem.com
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Purchase records are retained for accounting and legal compliance purposes.
9. Third-Party Links
Our website may contain links to third-party websites (such as MT4/MT5 platforms, broker websites). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
APEX Protocol™ Support
Email: support@apexprotocolsystem.com