Refund Policy
Last updated: February 2, 2026
30-Day Money-Back Guarantee
We stand behind APEX Protocol™. If you're not satisfied, get a full refund within 30 days.
Our Promise
We want you to be completely satisfied with your purchase of APEX Protocol™. If for any reason you're not happy with the product within the first 30 days, we'll give you a full refund — no questions asked.
Eligibility for Refund
Eligible for Refund
- Request made within 30 days of purchase
- First-time purchase of APEX Protocol™
- Product not working as described
- Technical issues we cannot resolve
- Simply not satisfied with the product
Not Eligible
- Request made after 30 days
- Previously received a refund
- Violation of Terms of Service
- Fraudulent purchase attempt
- Shared or resold license key
How to Request a Refund
Email Our Support Team
Send an email to support@apexprotocolsystem.com with the subject line "Refund Request"
Include Your Details
Please include your purchase email, order ID, and reason for the refund (optional but helps us improve)
Wait for Confirmation
We'll confirm your refund request within 24-48 hours
Receive Your Refund
Refunds are processed within 5-7 business days to your original payment method
Refund Timeline
Processing Times
* Actual timing depends on your bank or payment provider. Crypto refunds are processed in the original cryptocurrency or USDT equivalent.
After Refund
Upon receiving a refund, your license key will be deactivated and you will lose access to:
- APEX Protocol™ software
- Private Discord community
- Email support
- Algorithm updates
- Setup videos and training materials
Questions?
If you have any questions about our refund policy, please don't hesitate to contact us.
support@apexprotocolsystem.com
We typically respond within 6 hours